Privacy policy

MetaGround is a service that provides an opportunity to purchase, collect, and display NFT cards, which are digital blockchain collectables, that are classified as real estate regional collections with exclusive content of THE GAME GROUND PTE. LTD. (hereinafter referred to as the “Company” or “We”). This service is owned by the Company. The Company is committed to protecting and respecting your privacy. This Privacy Policy (hereinafter referred to as the “Terms and Conditions”) specifies the method of collecting and processing your personal information when you visit and use the website (www.metaground.io) of the Company and applications, or when you sign up for the service. The Company stipulates and complies with the privacy policy to prevent damages from leakage of personal information when you use its service, and is doing its best to protect your personal information. The contents of this Terms and Conditions comply with international standards such as the OECD Privacy Guidelines, and in the event of a personal information infringement, we inform you of who to contact and how to get help to prevent further damages and recover the damages that have already occurred. In addition, this Terms and Conditions is disclosed so that you can easily view and check it at any time.

Collection Items and Purpose

The Company collects only a minimum amount of personal information to operate and provide services effectively. In order to use our services, you must use a digital wallet such as CYCLUB or one of other supported electronic wallets, and the Company collects NFT card information, which is a digital blockchain collectable, through the wallet address of the connected wallet and the relevant wallet address. The linked wallet address is used as a member identifier as part of the automatic login to SNS. NFT card information is used to check whether it is an NFT used in the services such as merging within the services and strengthening it with an item. In addition to linked wallet addresses, the Company may also collect email addresses. Email may be used to respond to user enquiries, to inform you of essential things such as improvements of services and security to be made and improvements made, and to send you regular marketing communications. In addition to regular collection items, the Company may temporarily and additionally collect personal information for marketing purposes, such as events. In the case of personal information that is additionally collected in this way, it is collected after obtaining consent from you along with separate instructions on 'collected personal information items, purpose of collection and use of personal information, and storage period of personal information' at the time of collecting your personal information.

Collection Method and Use

The Company receives your agreement on this Terms and Conditions when linking with digital wallets such as CYCLUB or other supported e-wallets. If you finally connect your digital wallet after checking the required consent box in the agreement window of the Terms and Conditions, it is considered that you have agreed to the collection of your personal information requested by the Company.
The Company may collect other personal information such as name and mobile phone number through other marketing activities such as pre-singing up and various events.
The Company may additionally collect cookies and device information in the process of your using other services such as providing referral links.

Provision and Consignment of Personal Information

The Company implements various security measures to keep your personal information safe when you access our service by linking your digital wallet. We provide you with secure servers. The sensitive information provided is transmitted via Secure Socket Layer (SSL) technology, and then is encrypted into the gateway provider database so that it can only be accessed by those with special access to that system, keeping the information confidential. We also ensure that all processing systems are kept confidential and operationally flexible. We use redundant and properly provisioned servers when a failure occurs. In addition, we prevent unexpected loss of production data with regular and encrypted data backups.
The Company does not provide your personal information to outside parties without your prior consent. However, the Company consigns the collection, storage, and handling of your personal information to other companies as follows within the purpose of use that has been agreed to facilitate business performance such as providing better services and convenience to you.
 Consignee: SendGrid
 Purpose of providing personal information: Sending emails
 Use period: Until the purpose of use is achieved or the consignment contract is terminated
 Personal information provided: Name and email address

Period of Retention and Use of Personal Information
In principle, after the purpose of collection and use of personal information is achieved, the Company destroys the relevant information immediately. However, in the case otherwise stipulated in this Terms and Conditions or when the obligation to keep information for a certain period is given by laws and regulations, the collected personal information will be retained for the relevant period. In the following cases, consent for the storage period of personal information at the time of membership registration or service subscription should be obtained.
- Qualification management such as membership registration, handling user disputes and complaints, and restriction on violations of the Terms and Conditions of Use
 Personally identifiable Information (individually granted value): 6 months from the date of membership withdrawal
- Sending notification emails about pre-registration start event, notification request confirmation, official service opening, etc.
 Name and email address: 3 months after pre-registration start notification email is sent.
- Providing services such as user identification, user information management, and notice delivery
 Email address: Until the date of membership withdrawal
- Providing NFT trading service
 User NFT wallet address, NFT sales and purchase information: In principle, store them permanently.
- Improving services to secure service stability, record service use, and analyze statistics
 Access logs, IP information, cookies, records of bad and illegal use: 3 years from the time of collection to prevent using our service
- Marketing and advertising such as events and promotions
 Other individual collection items such as name, email, etc.: Until the purpose of collection and use of events, promotions, etc. is achieved
The personal information storage period in accordance with relevant laws and regulations are as follows.
- Act on the Protection of Consumers in Electronic Commerce, etc.
 Records on contract or subscription cancellation: 5 years
 Records on payment and supply of goods: 5 years
 Records on consumer complaint or dispute resolution: 3 years
 Records on display and advertisement: 6 months
 Records on compensation and wrong deposit: 5 years
- Framework Act on Electronic Documents and Electronic Transactions
 Records on distribution of electronic documents through authorized electronic addresses: 10 years
- Act on the Protection of Communication Secrets
 Login records: 3 months
 Records of site visits: 3 months
- Act on Promotion of Information and Communication Network Utilization and Information Protection
 Records of identity verification: 6 months

Destruction of Personal Information

The Company destroys your personal information without any delay when your personal information becomes unnecessary, such as when the period of retention and use of personal information has elapsed or the purpose of processing your personal has been achieved.
- Electronic files: Permanent deletion in a way where they cannot be restored
- Prints, documents, and other recording media: Shred or incineration
If the period of retention and use of personal information agreed by you has elapsed or if the purpose of processing your personal information has been achieved, but your personal information must be kept in accordance with laws and regulations, we move your personal information to a separate database (DB) or change the storage location to preserve it.

Technical and Administrative Measures to Protect Personal Information

In handling your personal information, the Company takes the following measures to ensure safety so that your personal information is not lost, stolen, leaked, altered or damaged:
- Management of access rights for the personal information processing system and installation of an access control system;
- Encryption of personal information;
- Installation of an intrusion prevention system in preparation for external intrusions such as hacking.
For access rights, we limit access to your personal information to a minimum number of people. Those who fall under the minimum number of people are as follows:
- Those who conduct marketing business directly for users;
- Those who perform personal information management tasks such as chief privacy officer and the person in charge of personal information management;
- Those who handle personal information unavoidably for other business purposes.
 For employees handling personal information, regular in-house training and outsourced training on acquisition of new security technologies and obligations to protect personal information are provided.

Rights, Obligations, and Exercise Methods of Users

You can exercise the right to request the Company to view, correct, delete, or stop processing your personal information at any time. However, in accordance with the relevant laws and regulations such as the Personal Information Protection Act, the exercise of rights such as viewing, correction, deletion, and suspension of processing of your personal information may be restricted.
You can exercise your rights through email, etc., and we will take actions without any delay.
When requesting correction or deletion of your personal information, if the personal information is specified as a collection target under other laws and regulations, the relevant information may not be deleted despite your request.
Among the items requested for correction and deletion of your personal information, the transaction details of NFT card may not be deleted despite your request due to the nature of the blockchain transaction. Please understand that this is recorded on the blockchain network, so it is not possible with our ability.
We check that the person who requested viewing, correction, deletion, or suspension of processing is you or a legitimate representative. If the identity of you and a legitimate representative cannot be confirmed, the Company may not respond to requests for information processing.
If you are dissatisfied with the refusal to exercise your rights, you may raise an objection to us, and we will take actions without any delay.

Matters concerning the installation and operation of an automatic personal information collection device and rejection to it
We use cookies to store and retrieve usage information from time to time to provide you with individually tailored services. Cookies are small pieces of information that a website sends to your computer browser (Chrome, Safari, etc.).
- Purpose of Using Cookies
We support a faster web environment by storing your preferred settings through cookies, and use them to improve services for your convenient use. This will make it easier for you to use our service. In addition, for your valuable personal information and digital assets, we use them to check whether 00 minutes have passed since you logged into your digital wallet. If you do not reconnect after 00 minutes after leaving this service, your digital wallet linked with this service and this service will be automatically disconnected.
- Installation and operation of cookies and rejection
You have the option of installing cookies, and you can refuse storing these cookies or delete cookies at any time by using the methods below. However, if you reject the settings of cookies, your digital wallet will also be disconnected.
- Methods of rejecting cookie settings
Internet Explorer: Select Tools menu > Select Internet Options > Click the Personal Information tab > Advanced Personal Information Settings > Cookie Level Settings
Chrome: Select Settings menu > Select Display Advanced Settings > Personal & Security > Select Content Settings > Cookie Level Settings
Safari: Select Preferences menu > Click the Personal Information tab > Cookies and Website Data Level Settings
FireFox: Select the Tools menu > Select the Preferences menu > Click the Personal Information & Security tab > Content Blocking Settings
Opera: Select Tools menu > Select Settings menu > Click the Personal Information & Security tab > Cookie Level Settings

Privacy Officer and Responsible Department

In order to protect your personal information and handle complaints related to your personal information, we have designated the privacy officer as follows.
- Name: Mukyum Choi
- Email address: privacy@metaground.io
You may contact the privacy officer for any complaints related to your personal information protection that occur while using our service. We will do our best to fully answer your inquiries.

Infringement of Rights and Remedies

If you need damage relief or consultation for personal information infringement, you can contact the following organizations.
Personal Information Infringement Report Center (operated by Korea Internet & Security Agency)
- Website: privacy.kisa.or.kr
- Phone: (+82) 118

Personal Information Dispute Mediation Committee
- Website: www.kopico.go.kr
- Phone: (+82) 1833-6972

Supreme Prosecutors’ Office Cyber Crime Investigation Team
- Website: www.spo.go.kr
- Phone: (+82) 2-3480-3573

National Police Agency Cyber Security Bureau
- Website: cyberbureau.police.go.kr
- Phone: (+82) 182

Responsibility for External Link Sites We may provide you with links to other external sites. In this case, since we do not have control over the external site, we cannot take responsibility for or guarantee the usefulness, truthfulness, or legality of the services or materials provided to you from the external site, and the privacy policy of the linked external site is not related to us. Please check the policies of those external sites. Changes to the Privacy Policy This Privacy Policy is effective from the enforcement date, and in the event of addition, deletion or correction of changes according to laws, regulations, and policies, we will notify you of it through the notices on our site (or individual notices such as emails) from 15 days before the implementation of the changes. However, we will notify you at least 30 days in advance when there are important changes in user rights, such as collection and use of personal information and provision to third parties. Supplementary Provision This Terms and Conditions is effective from December 6, 2021.

THE GAME GROUND PTE. LTD
support@metaground.io
THE GAME GROUND PTE. LTD
support@metaground.io